Shipping policy

Order Processing

All orders are dispatched from MooGoo HQ within 1 business day of receiving payment.

Free Shipping

All USA qualify for Free Shipping. This excludes international shipments.

We ship your goodies through USPS. You can expect your order to arrive within 5 to 10 working days.

Canada: We dispatch orders within 24 hours via USPS and it arrives with 5 to 10 days. Shipping charges start with a low rate and increases depending on how heavy the final order is.

International Orders

If you’re from Australia, New Zealand, the UK, Ireland, Europe, Canada or Malaysia, we have passionate, local MooGoo people in these countries to better look after you. You can place your order from their websites for the best shipping rates, quickest delivery and friendliest customer service.

If you’re from a country not on this list, stay on the Australian website as we take care of all other International orders.

Australia: www.moogoo.com.au

New Zealand: www.moogoo.nz

UK: www.moogooskincare.co.uk

Ireland: www.moogoo.ie

Europe: www.moogooskincare.eu

Canada: www.moogooskincare.ca

Malaysia: www.moogoo.my

Please note, MooGoo is not responsible for any items that may be held within customs. If your order is held in customs, it is the responsibility of the buyer/customer to contact their local customs and organise for their order to clear customs.